Privacy Policy
Effective Date: August 25, 2026
Wil Ralston ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide through our website and services.
Information We Collect
We may collect personal information that you voluntarily provide, including:
• Name
• Email address
• Phone number
• Service address
• Information submitted through contact forms or service requests
We may also automatically collect certain non-personal information such as:
• Browser type
• Device information
• IP address
• Website usage data
How We Use Your Information
We use the information we collect to:
• Respond to inquiries and service requests
• Schedule appointments and provide services
• Communicate regarding service updates
• Improve our website and customer experience
• Comply with legal obligations
SMS Communications
If you provide your mobile phone number through our website forms and consent to receive text messages, Wil Ralston may send SMS messages related to:
• Service requests
• Appointment scheduling
• Appointment reminders
• Service updates
• Customer support communications
SMS consent is collected through website forms where users voluntarily provide their phone number and agree to receive text messages.
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at [email protected].
SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile opt-in data, consent records, and phone numbers collected for SMS communications will not be sold, rented, or shared with third parties for promotional purposes.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers who assist us in operating our business and servicing customers. These providers are required to keep your information confidential and use it only for the services they provide on our behalf.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
You can control cookie settings through your browser preferences.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request to:
• Access your personal information
• Correct inaccurate information
• Delete your personal information when legally permissible
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Wil Ralston
Address: 119 W 23rd St, 10th Floor, Suite 1005, New York, NY 10011